FAQ
Salon booking system questions, answered plainly
The things salons ask before they commit, including the ones with an awkward answer. If something here is unclear, email us.
Money and commission
Do you take a cut of my bookings?
No. 0% commission on every booking, on every plan, including clients who find you through the city directory. That is the whole point of the product: the price you pay in your busiest month is the price you pay in your quietest one.
How much does a salon booking system cost here?
A flat monthly fee based on salon size, starting at $39 a month for a single chair and $89 for an independent salon of up to eight stylists. There is no commission and no per-booking fee. Full detail is on the pricing page.
Will you charge me per stylist?
No. Each plan covers a band of stylists at one flat price, so adding a stylist inside your band does not change your bill. You only move up when you outgrow the band.
Is there a free plan?
No. A free tier for a product like this usually ends up paid for by a commission somewhere else. The live demo is the free taste and needs no signup at all.
Do I need a card to get started?
No. Signing up takes an email address and a confirmation code. No card details are collected on this site.
Can I cancel?
Yes, at any time, with no cancellation fee, and you can export your client list and appointment history on the way out.
Getting new clients
How do new clients actually find me?
Your salon gets a listing on the city directory page for your area, included in every plan. Someone searching for salons in your city sees your services, your price band and your real open times, and books straight from the listing.
Do I pay more for the directory listing?
No. It is in every plan, and there is no fee on the bookings it produces, on the first visit or the fiftieth.
Which cities are covered?
We are onboarding city by city and the current guides are listed on the salon directory page. If your city is not there yet, adding your salon is how it gets started.
Do you show ratings or reviews on listings?
No. There are no reviews on this platform, so we show none rather than inventing them. A listing reads on your services, your price band and your real availability instead.
Running the salon
Can I move my existing bookings over?
Yes. You can import your services, your stylists and your upcoming appointments during setup, so you are not asking clients to rebook anything they have already booked.
Does it work on my phone?
Yes, both sides of it. Your calendar works from a phone browser, and so does your clients' booking page, which is where most bookings are made.
Can each stylist have their own booking link?
Yes. Every stylist gets a personal link showing only their services and their hours, which is what you want in a social bio.
Does it handle deposits and no-shows?
Yes. You can require a deposit at booking, and confirmations plus a two-day reminder and a morning-of note run automatically. We also published a no show policy template you can adapt.
Can two clients overlap during processing time?
Yes. A color service with a development gap frees that stylist for a shorter appointment inside the gap rather than blocking the whole afternoon.
Does it do point of sale, stock or payroll?
No, and deliberately so. This covers the appointment, the client and the reporting around them. Keep the tools you already use for the till, the shelf and the payroll run.
Your data
Who owns my client list?
You do. Your clients, their contact details, their appointment history and your service list are yours. Export the whole thing to a spreadsheet at any time, including on the day you decide to leave.
Where can I read about security?
On the security page, which describes what we actually do rather than claiming certifications we do not hold.
What happens after I sign up?
We email you next steps. You get your setup details from us directly, so you are walked through importing your services and stylists rather than being dropped into an empty account.
Still deciding?
The pages that answer the rest: what the plans cost, how setup works, what the software actually does, and how we handle your data. Or build a page in the live demo and see the output for yourself.
Get started
Get your chairs booked and your salon found
One flat monthly price. No commission on any booking, ever. It takes an email address to start.
0% commission · Your client list stays yours · No card required to sign up